Your sole and exclusive remedy under these limited warranties for any and all losses or damages resulting from defective LVP shall be the repair or replacement of the LVP in the affected area, as determined by Konig Luxury Vinyl Plank in its sole discretion, or, to the extent permitted by law. Konig Luxury Vinyl Plank may elect to refund up to 100% of the cost of the any defective LVP product.

• Konig Luxury Vinyl Plank requires the original sales receipt or other documentation as proof of warranty coverage and the date of purchase. Year duration warranties are defined as the period of time that the original purchaser of the LVP chooses to keep the LVP on the floor at the original installation site.

• If replacement is approved by Konig Luxury Vinyl Plank as the appropriate remedy, we will supply new material of the same color, design, and grade, if available; if unavailable or discontinued, Konig Luxury Vinyl Plank reserves the right to select and supply similar Konig Luxury Vinyl Plank materials. After corrective action is taken on an existing defect, you will continue to receive warranty coverage for the remaining period of your original warranty.

• One replacement floor only will be made for the wear out. Claimants who received a replacement floor pursuant to the Wear Warranty and these Terms and Conditions may not claim again and no additional replacement floors will be supplied.

• If refund of the original cost of the defective LVP is approved by Konig Luxury Vinyl Plank as the appropriate remedy for a claim against warranty, Konig Luxury Vinyl Plank will refund a percentage of the original cost depending on the amount of time elapsed since the date of purchase according to the following schedule, subject to the applicable time period for each warranty:

  • ​Within 3 months - 100%

  • Within 1-3 years - 50%

  • Within 4-20 years - 10%

• If replacement is approved by Konig Luxury Vinyl Plank as the appropriate remedy, we will pay the reasonable costs of professional labor within the approved labor charges put forth by Konig Luxury Vinyl Plank, provided that the labor used to install the replacement flooring is performed according to Konig Luxury Vinyl Plank guidelines and standard industry practices. Labor must also be provided by a certified professional flooring installer. Labor will be paid according to the following schedule, subject to the applicable time period for each warranty:

• Within the first 2 years: Up to a dollar value of $2.00 per square foot of flooring laid.

• Within years 3-4: Up to a dollar value of $1.00 per square foot of of flooring laid.

• We do not warranty installation labor beyond 4 years of purchase

• This warranty does not cover or apply to Konig Luxury Vinyl Plank Luxury Vinyl Planks when:

• installed with obvious manufacturing defects.

• not properly acclimated according to the Konig Luxury Vinyl Plank Installation Guidelines.

• improperly installed or not professionally installed according to currently published Konig Luxury Vinyl Plank installation guidelines and accepted industry practices

• an improper trowel was used during installation. Workmanship errors should be addressed to the contractor who installed the floor.

• installed in areas not intended for solid vinyl plank or tile.

• damaged by improper maintenance; dulled by soaps, detergents, harsh chemicals, dressings, one-step cleaners or wax.

• damaged from accidents, casualty events, abuse or improper usage (including pet damage including but not limited to chewing, digging, and clawing). Accidents, abuse and improper usage include, but are not limited to, damage caused by casters on furniture, rotating beater bars on vacuum cleaners, narrow tipped heels, burns, cigarette burns, cuts, scratches, gouges, indentations, cuts, impact from heavy and/or sharp objects.

• containing stains, fading, discoloration or moisture problems due to use of rubber or rubber-backed mats; always use mats marked as “non-staining”

• damaged by remodel or construction related activities

• staining caused by dyes tracked from carpet, fertilizers, coal, tar, driveway sealers, oil drippings or other similar materials; faded or discolored by sunlight or heat generation.

• damage due to moisture and/or alkalinity in sub floor; discoloration or bond release from hydrostatic pressure or excessive moisture caused by flooding, plumbing and appliance leaks and water leakage.

• installed over unstable (installed over particleboard, chip wood or pressboard) or improperly prepared sub-floors, wet/cold floor and/or radiant-heated floor in excess of 85⁰F.

• different from samples or printed material in shade, color or embossing.

• Flooring which has been damaged due to contamination from drywall sanding.

• Installing product before acclimatizing.

• Use of the flooring in non climate controlled areas such as sunrooms, cabins, RVs and boats.

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Other Limitations:

• This warranty is not transferable.

• Product sold by the manufacturer as other than “first quality”

• Visual defects must be reported within 2 months from the date of purchase.

• This warranty covers only properly installed and maintained floors.

• Subject to applicable law, in no event will Konig Luxury Vinyl Plank be liable for incidental or consequential damages, whether in contract, warranty, negligence, strict liability or otherwise. XL Flooring’s maximum aggregate liability under these limited warranties shall be the amount you paid for the LVP. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

• Konig Luxury Vinyl Plank will not pay for the loss of time, inconvenience or other incidental or consequential expenses or damages associated with repair or replacement of the LVP under this warranty.

• Konig Luxury Vinyl Plank reserves the right to inspect any flooring and installation deemed to be suspect to manufacturing defects.

• No representative, employee, or agent of Konig Luxury Vinyl Plank is authorized to modify or change the warranty statements made in this document.

• THE WARRANTIES PROVIDED HEREIN ARE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESSS OR IMPLIED.